Crystal is located in Chandigarh, the picturesque city that is the capital of Punjab and Haryana, besides being a Union Territory on its own. It is a city that is famously labelled as the City Beautiful. Unlike other major cities in India, Chandigarh is a modern city which came into existence only in the 1950s. Also quite unlike other cities, Chandigarh prides itself in being a planned city, with over 50 sector divisions, each of these units having its own markets in the middle of urban residences.

Crystal's warehouse and storage facilities are located in Panchkula, in Haryana, a satellite town to Chandigarh, while the manufacturing facilities are spread around the three towns of Chandigarh, Panchkula and Barotiwala in Himachal Pradesh.